Major retailers and law enforcement worked together to connect more than one million dots between repeat and organised offenders last year, using retail crime intelligence platform, Auror.
This milestone was achieved through structured crime reporting across retailers within the Auror network, which allows users to verify links between multiple events involving the same individuals.
In total, UK retailers worked together to connect retail crime 80,000 times last year. This gives them and law enforcement the real picture of offending patterns across stores, cities and regions.
It gives the insight to see that the top 10% of offenders are responsible for 68% of retail crime in the UK, and that those repeat offenders are up to 3.6 more likely to be violent - or use a weapon.
Auror co-founder and CEO Phil Thomson said the milestone demonstrates the change in how the sector is combating the high volume, violent and organised problem of retail crime - and that it’s working.
“Retailers have always captured this information about crime, but the way they did it was different from store to store - some would use sticky notes, USB sticks or CDs, and others might use ‘walls of shame’,” Thomson said.
“These processes were not only time-consuming, but also offered no visibility around whether the individuals abusing frontline workers or stealing products were doing the same thing at another store. Repeat offenders have always thrived in that anonymity.
“Using technology to work together through sharing information about crime and collaborating directly with law enforcement is the key to making stores safer at scale.”
Auror has helped the world’s largest retailers reduce violent retail crime in their stores as a result of intelligence surfaced through connections.
One national UK retailer reported a 26% drop in violent behaviour towards their staff, while one of the largest supermarket chains in America reduced violent retail crime across their store network last year by 12%.
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