The Lincolnshire Co-op has confirmed six of its stores and Post Offices have seen a total of £2m investment over the last six months.
It forms part of the co-operative’s cyclical refresh programme, which will see work take place at different trading outlets every year, with approximately £4m being invested each year.
The programme started 18 months ago, and around £6m has already been invested into 39 outlets across food, pharmacy, funeral, travel and Post Offices, it added.
During a cyclical refresh, services are reviewed and equipment is replaced, helping the business to strengthen customer satisfaction and loyalty with modernised outlets.
As part of this, Billinghay Food Store and Post Office has benefitted from a £490,000 transformation, bringing a refreshed look and new products and services for customers.
Red Bull and frozen Coca-Cola machines have also been installed, and new ranges have been introduced, including Cook frozen meals and Country Choice hot food.
Food store colleagues also have a brand-new staff room, and there’s now an in-store bakery unit where hot food can be cooked.
A new Your Community Shop fascia has been installed, and customers can continue to use the pre-existing community unit to donate essential supplies to their local food bank, Sleaford Community Larder, and recycle soft plastics and batteries.
The store’s Post Office has also benefitted from a renewed look, including new signage and shelving.
Hazel Blackbourn, store manager, said: “We’re delighted with the refurbishment of the store and the services we’re now able to deliver.
“I can’t thank my team enough for their dedication during the refresh. Our store remained open, and colleagues took this in their stride and worked hard to continue to deliver exceptional customer service.”
Andy Warman, Lincolnshire Co-op’s chief commercial and transformation officer at Lincolnshire Co-op, said: “Refreshing our food stores ensures we’re meeting the needs of local communities by extending product ranges, providing new services and achieving even better customer service.”
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